Accounts Receivable Specialist

About Safebox LLC:
Safebox LLC provides strategic IT leadership, robust security, and operational excellence tailored specifically for mid-market enterprises ($150M?$2B revenue). We seek a hands-on yet strategically minded Accounts Receivable Specialist (remote) to work with our USA-California-based agriculture client. This person will be responsible for maintaining customer account balances and reconciling any discrepancies using analytical tools, ERP system data and operational knowledge to identify any potential collection risk and escalate as necessary. This person will need to understand the needs of each customer in an effort to provide excellent customer service and eliminate any potential cause for payment delay.

Key Responsibilities:
-Maintain a systematic approach of follow up to resolve past due invoice balances.
-Review A/R aging regularly to ensure that offsets are done promptly and customer balances are accurately stated.
-Document correspondence with customers regarding all collection matters and include key stakeholders in communications as necessary.
-Develop and maintain good working relationships with both internal and external customers.
-Communicate with management regarding all possible collection issues
-Generate and distribute monthly customer statements.
-Coordinate with all outside collection agencies.
-Propose customers in need of a credit limit increase and participate in the customer credit evaluation process as necessary.
-Troubleshoot issues related to past due balances, missing invoices, short payments, etc.
-Cross train in other areas of AR as needed to ensure appropriate coverage while other AR team members are out of the office.
-Perform other duties as required. Attends company and department meetings as requested (virtually).

Required Qualifications:
-2?4 years of Accounts Receivable experience in a high-volume environment.
-2+ years experience with SAP
-Advanced Microsoft Excel skills and proficiency with Microsoft Office applications.
-Strong English communication skills, both written and verbal, with the ability to interact professionally across all levels of an organization.
-Excellent customer service and relationship-building abilities with internal and external stakeholders.
Strong organizational and time-management skills, including the ability to multitask, prioritize, and meet deadlines.
-High attention to detail with a focus on accuracy and quality of work.
-Analytical and problem-solving skills, including basic mathematical aptitude.
-Ability to manage a high-volume workload and perform effectively under pressure.
-Resourceful, dependable, and able to follow instructions while working independently and efficiently.